About the role
This is software consulting/engineering role where your contribution will span from providing technical expertise to implement, customize and maintain enterprise discovery and asset management solutions for our clients. You will be involved at any or all stages of the project lifecycle such refining solution specifications, laying down architectural guidelines and sharing configuration best-practices with the client team, you will also be often be required to manage part or all of the project; after-sales support… or even developing the code.

Competing candidates with a demonstrable degree of self-motivation for learning new technologies, logical thinking and out-of-the-box problem-solving skills will have an added advantage. We are always looking for talent that thrives in a pack of highly collaborative associates with a strong interest to learn new technologies and development methodologies.

Responsibilities

As a senior application specialist you must have:

• Previous experience in a similar client-facing consulting role, ideally with an IT Services or Consultancy business.
• 6+ years of relevant hands-on experience in projects involving infrastructure discovery and enterprise asset management.
• Strong communication, presentation, and client relationship building skills.
• Understanding of security and connectivity architectures related to remote connectivity to an ITSM solution.
• Knowledge of best practices and industry standards such as ITIL Service Delivery processes.
• Work closely with Service Owners to review service delivery quality with a focus on continuous improvement.