Service Availability

Comparo solution for service availability takes control of the IT environment and increases the quality of the information used by governance to reduce unplanned service downtime. The solution increases service transparency and enables operational IT activities like cost allocation and maintenance planning as well as strategic initiatives like standardization and consolidation. 


Today’s digital business relies heavily on IT services throughout the whole organization value chain. The availability of IT services is critical for the business performance and success. If the IT service goes down the business fails and the costs are sometimes huge. Availability of business services is of paramount importance to all IT support organizations. At the same time, IT service availability levels continue to increase for mission-critical applications, pointing to both business and customer expectations for 24/7 uptime.

With a highly complex and ever-changing IT estate, where many events are caused by IT changes and where IT management are expected to minimize legacy cost and instead spend money on value driving initiatives the challenges for IT management are enormous.

Value Realization

Comparo combines established ITSM frameworks with market-leading tools and high-quality implementation services to implement the solution and help the customer to succeed through proven value realization activities.

  • Increased availability of business services
  • Support ITSM processes (change-, problem-, incident-)
  • Increased business service- and cost transparency
  • Driver for infrastructure standardization and consolidation
  • Improved asset management and cost allocation

Partner with Us!

Comparo, a trusted name in the Nordics for providing IT services since 2000.

Our solutions are all aimed towards automating the IT services at the same time ensuring cost-effective solutions without compromising on the time to deliver or the quality of the services.

Successfully enabling IT service management to large companies and public organization in Sweden, Norway, Denmark, Finland and the UK.

Who We Are
Contact Us

Address: Rålambsvägen 17, 112 59 Stockholm 55 65 86 – 85 50

Phone: +46 70-268 95 64