About the role
This is a software consulting/engineering role where your contribution will span from providing technical expertise to implementing, customizing, and maintaining Splunk Enterprise solutions for our clients. You will be involved at any or all stages of the project lifecycle such as refining solution specifications, laying down architectural guidelines, and sharing configuration best practices with the client team. A background in Administration, Security, consulting, and troubleshooting will prepare you well for this opportunity. The focus of this role will be on core Splunk installations and gathering Splunk data across the enterprise, to feed into core Splunk and Splunk Apps. Additionally, you will play a central role in expanding the IT Operations and Analytics practice.

Attaining the IT operations goals of the engineering team by demonstrating sound decision-making, disciplined technical execution, domain expertise, and a relentless focus on customer experience will be critical to your position. While this role requires specific Splunk Enterprise expertise, we will provide preferential consideration for candidates who have worked with other monitoring solutions such as BMC TrueSight Operations Management, Dynatrace, App Dynamics, or SCOM preciously.

Competing candidates with a demonstrable degree of self-motivation for learning new technologies, logical thinking, and out-of-the-box problem-solving skills will have an added advantage. We are always looking for talent that thrives in a pack of highly collaborative associates with a strong interest to learn new technologies and development methodologies.

Responsibilities

As the Splunk Architect, your responsibilities will include but are not limited to, the following:

• • In-depth experience assessing, designing, and implementing enterprise-scale Splunk solutions.
  • Act as the Splunk SME providing input into strategies, capabilities, and integrations to improve the availability and performance of applications.
  • Provide architecture-level design to support and operate Splunk using security information and event management (SIEM) or security event management (SEM) best practices.
  • Design Splunk systems to meet growth while maintaining a balance between performance, stability, and agility.
  • Excellent troubleshooting skills and strong technical learning aptitude are required.
  • Strong communication, presentation, and client relationship-building skills.
  • Knowledge of best practices and industry standards such as ITIL Service Delivery processes.
  • Work closely with Service Owners to review service delivery quality with a focus on continuous improvement.